New measures for COVID-19Click here
Luggage and bicycle
Lost and found
Reduced mobility passengers
Children travelling alone
Policy on Bus Use
Exchange & reimbursement
What are the mandatory measures to be followed
Important : You will be asked customary questions relating to covid-19 and we reserve the right to deny boarding to anyone who does not comply with government requirements such as coronavirus related symptoms, the time of your last trip or anything else we deem necessary.
What health measures does Limocar implement to ensure
safety on board?
All our buses are subject to strict procedures for cleaning and disinfection. Every day, a proven disinfectant solution against coronavirus is also used on all surfaces handled by passengers. A high-precision steam machine is used on textiles. Our employees will be equipped with goggles, procedure mask (when boarding and if they have to intervene in the bus) and Lexan protection (more resistant than Plexiglas) in the bus cabin. Everyone has received training in the application of the measures.
Is it still possible to buy our tickets in your agencies?
It will not be possible to purchase tickets at the Montreal Bus Station. It is therefore preferable to buy your tickets online at all times. Most other agencies still offer the service, so please check before you travel.
Is there any change to your fare range?
We have temporarily withdrawn the sale of 10 tickets and monthly passes, as it is impossible for you to book your tickets for the date and time and for us to properly manage the volume of travellers due to the distance rules in place. You therefore have access to both outbound and return tickets and must purchase your tickets for the time and date of use.
If you still hold tickets from a book of 10 tickets and want to secure your seat for a particular departure, we invite you to contact firstname.lastname@example.org or 1(866) 692-8899 so that we can process your request.
Are the tickets still valid for 1 year?
Your tickets are still valid for 1 year, but you must book your seat with the time and date of your trip. With the traffic we know and the limited number of passengers, those with a ticket for the exact time and date will have priority at all times.
Is Expédibus parcel delivery in operation?
Yes, our Expédibus parcel service has gradually resumed according to our existing schedules. The service is offered everywhere in Quebec according to the schedules of the various carriers affiliated with the Expédibus network.
Do you offer adapted transportation?
Yes, follow the information to make a request : Passengers with reduced mobility
Can a child travel alone?
No. Until further notice, children travelling alone are not allowed on buses. Children aged 13 and over can travel alone and use connections without restrictions for travel with Limocar.
Was this answer helpful?
Was this answer helpful?