| FAQ
Luggage and bicycle
Lost and found
Ticket validity
Reduced mobility passengers
Children travelling alone
Policy on Bus Use
Incentive Parking
Fares
Exchange & reimbursement
COVID-19
Holidays
What are the mandatory measures to be followed
regarding covid-19?
Important : You will be asked customary questions relating to covid-19 and we reserve the right to deny boarding to anyone who does not comply with government requirements such as coronavirus related symptoms, the time of your last trip or anything else we deem necessary.
What health measures does Limocar implement to ensure
safety on board?
All our buses are subject to strict procedures for cleaning and disinfection. Every day, a proven disinfectant solution against coronavirus is also used on all surfaces handled by passengers. A high-precision steam machine is used on textiles. Our employees will be equipped with goggles, procedure mask (when boarding and if they have to intervene in the bus) and Lexan protection (more resistant than Plexiglas) in the bus cabin. Everyone has received training in the application of the measures.
Is it still possible to buy our tickets in your agencies?
It will not be possible to purchase tickets at the Montreal Bus Station. It is therefore preferable to buy your tickets online at all times. Most other agencies still offer the service, so please check before you travel.
Are the tickets still valid for 1 year?
Your tickets are still valid for 1 year, but you must book your seat with the time and date of your trip. With the traffic we know and the limited number of passengers, those with a ticket for the exact time and date will have priority at all times.
Is Expédibus parcel delivery in operation?
Yes, our Expédibus parcel service has gradually resumed according to our existing schedules. The service is offered everywhere in Quebec according to the schedules of the various carriers affiliated with the Expédibus network.
Do you offer adapted transportation?
Yes, follow the information to make a request : Passengers with reduced mobility
Can a child travel alone?
No. Until further notice, children travelling alone are not allowed on buses. Children aged 13 and over can travel alone and use connections without restrictions for travel with Limocar.
Was this answer helpful?
https://limocar.ca/en/faq-2/#covid-19---information-to-passengers
The weekend schedule applies for the following holidays:
Was this answer helpful?
https://limocar.ca/en/faq-2/#holidays
Once the purchase transaction is completed, you will receive a confirmation email with your 27-character ID number.
From the purchase module, go to step 2 – Reserve your place.
Enter your ID number and click on Redeem, the available tee times will be displayed.
Select the departure of your choice and your ticket will be automatically emailed to you.
Repeat these steps as many times as desired for your 10 tickets.
Was this answer helpful?
https://limocar.ca/en/faq-2/#how-do-i-book-my-tickets-with-the-10-tickets-product
Once the purchase transaction is completed, you will receive a confirmation email with your 27-character ID number.
From the purchase module, go to step 2 – Reserve your place.
Enter your ID number and click on Redeem, the available tee times will be displayed.
Select the departure of your choice and your ticket will be automatically emailed to you.
Repeat these steps as many times as you wish during the month.
Was this answer helpful?
https://limocar.ca/en/faq-2/#how-do-i-book-my-tickets-with-the-monthly-pass-product
3. Click on Next and voilà, you will have your new ticket with the date and time selected.
Was this answer helpful?
https://limocar.ca/en/faq-2/#how-to-change-the-date-of-my-ticket
