| FAQ
| 
Check network status
Limocar offers a Transport on demand service though the whole Brome-Missisquoi MRC. To use the service, simply place à reservation at the time and stop that meets your needs. Since we are currently on a trial period, the service is free!
Make a reservationTOD is a regional transportation service that covers the entire MRC. It operates without a planned schedule or fixed route, adapting to your needs thanks to the instructions provided by the application.
The service includes nearly 30 predefined stops to facilitate your regional travel.
Access on-demand transportation in three simple steps.
Download the Link(transit on demand) app on Google Play or on the App Store or visit limocar.ca/brome-missisquoi
Create an account or log in to your account.
Select the on-demand transportation service.
All you have to do is indicate the departure and arrival times and locations, as well as the number of passengers… and voilà!
This service adapts to your travel needs. Meet your bus at the stop of your choice. To reserve a minibus, available to users on request, you can either do so online at limocar.ca/brome-missisquoi, or via the LINK (transit on-demand) mobile app, available on Google Play and Apple Store.
You can book up to 7 days before your chosen boarding time and up to 60 minutes before your desired departure time. The service is available from 6 a.m. to 7:30 p.m., 7 days a week.
The reservation system will suggest a pick-up time as close as possible to your desired departure time. You will board at the virtual stop of your choice.
You can get assistance from the Customer Contact Center to make or change your reservation and pay for your trip. However, you will need to make the reservation yourself.
When you make the reservation, provide your name, telephone number or e-mail address, and the pick-up and drop-off location.
Meet your bus at a time that suits you anywhere in the MRC. On demand transportation offers optimized journey times to help passengers reach their destination quickly. Reservations will be matched to create the fastest route.
TOD favors mobility according to individual needs – it’s the mobility of the future. No waiting time, we offer a service tailored to your needs.
Early and late arrivals are identified by the application, which automatically adapts to them.
Waiting areas are reserved for vehicles in safe, strategic locations, allowing the driver to wait for the customer for a maximum of 5 minutes, after which the driver continues on his way.
Contact our customer contact center by phone at 1 819 562-8899 or toll-free at 1 866 692-8899.
You can also e-mail us at sac@limocar.ca.
To cancel or postpone a reservation, go to the application or website at least one hour before the scheduled pick-up time.
TOD is a modern way of getting around.
We can communicate with you by e-mail or text message, whichever you prefer. The communication will:
Limocar may modify the conditions of use at any time if forced to do so. The user accepts the current conditions of use.
Transport on demand is a modern vision of public transport.
Demand-responsive transport (DRT) meets specific travel needs in sparsely populated areas and sectors not served by a regular line, and meets three commitments:
Transportation on demand is very simple. A traveler who needs to make a trip on a specific date at a specific time simply makes a reservation.
All reservations are made online:
At the time of booking, the user will pay the fare.
Once the reservation has been confirmed, the user will receive a message (e-mail or text message) to confirm the reservation. The message will specify the bus stop and time.
We recommend arriving at the stop 5 minutes before the bus is due to arrive.
The territory covered is that of the Brome-Missisquoi MRC. Essentially, the on-demand transportation service will take users to the stops served by the Limocar intercity bus service.
The major stops are located throughout the towns of the MRC and all along the Limocar route. Stops are available in Bromont, Ange-Gardien, Brome Lake and Sutton, to name a few. These stops are part of the choice in the drop-down menu offered to users at the time of booking. They are virtual stops. They are therefore part of the series of stops that users can choose from when booking their transportation.
For the time being, the Limocar line stops at Autoparc 74 in Bromont.
The MRC’s virtual stops are as follows:
For the start-up period, the service will be free, except for the cost of the Limocar ticket.
The regular cost will be $6.00+tx per passenger for a one-way trip. A round trip will therefore cost $12.00+tx.
Prices are subject to change without notice.
For the time being, wheelchair users can use the paratransit service available on the territory. There are no plans to make on-demand transportation wheelchair-accessible, although it is permitted for guide dogs and companion dogs.
Passengers may bring one piece of hand luggage. Strollers are also accepted.
On-demand transportation is a service that is entirely personalized to the needs of the user who requests it. Unlike a scheduled service, on-demand transportation favors the user in that he or she arranges to meet the bus at a convenient time and stop. This avoids long waits at scheduled stops to get to their destination.
On-demand service is essentially defined as offering service to passengers based on reservations received in the application and according to customer needs. A stop schedule and route are then determined to be as efficient as possible.
On-demand transport is comparable to a cab service. It picks up passengers at a specific point and drops them off at their destination, or at the nearest stop to their destination, according to their schedule.
On-demand transport is characterized by its flexibility, efficiency and local service. By linking up with other users, you can easily book your journey when you need it.
Convenient: on-demand transportation is available when and where you need it.
Personalized: On-demand transportation is precisely tailored to your needs. You’ll meet your bus at a time and place that’s convenient for you.
Accessible: to book your transportation, simply use the app or go to the Limocar website to make the reservation. Reservations can be made up to 7 days prior or 1 hour in advance.
It is possible to book for several people at the same time. Simply specify the number of people and pay the fare for each of them. Of course, you’ll need to keep to the appointment you’ve booked, i.e. at the time and place specified.
You can use your smartphone to make your reservation. If you don’t have a smartphone, you can make your reservation online at limocar.ca/brome-missisquoi. It’s very simple to make a reservation from the site, and you’ll see each of the steps you’ll need to follow to complete the booking.
A virtual stop is a designated area where you can safely board the bus. It will be suggested to you as the closest place to your point of departure. A virtual stop is also a safe drop-off point located as close as possible to your destination.
To ensure safe boarding, we recommend that you arrive 5 minutes before your scheduled boarding time. If you are not at your stop when the bus arrives, the driver will report your absence. If you are unable to get to your stop at the specified time, we recommend that you cancel your request for transportation, to avoid unnecessary delays for users who have to board in route.
Check network status